Key Words
one counseling day life taking individual if business change top customers strive graduate were dsl
 
Similar Resumes

Douglas Blake Fuller Jr

Section Name

Date Range

Company Name

Jacksonville, Fl

Job Title

Overview

Objective

  • My ambitions are to obtain a job that will help propel me to be the individual that I strive to be. I strive to help out the community through counseling in the way that counseling has changed my life. One day I plan to be the head of a counseling firm that helps mend lives in our community. I am dedicated to the psychological field. The driving force behind this was the death of my father. It took just one counseling session to change my life forever. I made the decision that day that I would have a successful life if I could change the life of just one individual the way that mine was forever changed. I received Gold Credentials from the Florida Ready to Work test on June 29th, 2010. My scores were 6 on the Applied Mathematics, 5 on the Locating Information, and 6 on the Reading for Information sections.

Employment History

07/10-12/10

MOR-PPM

Palatka, Fl

Laborer

  • While at PPM, I worked in manual working conditions such as digging, sweeping, painting, cleaning, and other physically demanding conditions. I worked 12+ hours a day for 30+ days straight during my tenure.

October, Now

PRC

Palatka, Fl

L2 Agent

  • As a Verizon Business DSL Technical Support Agent, I accomplished such tasks as assisting Business customers resolve their DSL connectivity issues. While taking calls, I multi-tasked by taking notes on the call, creating a ticket based on the issue, and coordinated a dispatch for the customer if necessary based on the severity of the issue. One of the main skills I learned from the job was empathy and how to deescalate customers that were irate.

Education

2010

Saint Johns Community College

Palatka, Fl

Associates Degree in Psychology

  • Phi Theta Kappa
  • One of three individuals in county to graduate from college prior to high school.

Date Range

Interlachen High School

Interlachen, Fl

General Education with a minor in Criminal Justice

  • Top 10% of class
  • National Honor Society
  • Summa Cum Laude Graduate (Highest Honors)
  • S.W.A.T.
  • Top 50 Scholar
  • American Legion Boys State Representative
  • Clay Electric Youth Tour Representative