Key Words
one counseling day life taking individual if business change top customers strive graduate were dsl
 
Similar Resumes

Douglas Blake Fuller Jr - Resume

Section Name

Date Range

Company Name

Jacksonville, Fl

Job Title

Overview

Objective

  • My ambitions are to obtain a job that will help propel me to be the individual that I strive to be. I strive to help out the community through counseling in the way that counseling has changed my life. One day I plan to be the head of a counseling firm that helps mend lives in our community. I am dedicated to the psychological field. The driving force behind this was the death of my father. It took just one counseling session to change my life forever. I made the decision that day that I would have a successful life if I could change the life of just one individual the way that mine was forever changed. I received Gold Credentials from the Florida Ready to Work test on June 29th, 2010. My scores were 6 on the Applied Mathematics, 5 on the Locating Information, and 6 on the Reading for Information sections.

Employment History

07/10-12/10

MOR-PPM

Palatka, Fl

Laborer

  • While at PPM, I worked in manual working conditions such as digging, sweeping, painting, cleaning, and other physically demanding conditions. I worked 12+ hours a day for 30+ days straight during my tenure.

October, Now

PRC

Palatka, Fl

L2 Agent

  • As a Verizon Business DSL Technical Support Agent, I accomplished such tasks as assisting Business customers resolve their DSL connectivity issues. While taking calls, I multi-tasked by taking notes on the call, creating a ticket based on the issue, and coordinated a dispatch for the customer if necessary based on the severity of the issue. One of the main skills I learned from the job was empathy and how to deescalate customers that were irate.

Education

2010

Saint Johns Community College

Palatka, Fl

Associates Degree in Psychology

  • Phi Theta Kappa
  • One of three individuals in county to graduate from college prior to high school.

Date Range

Interlachen High School

Interlachen, Fl

General Education with a minor in Criminal Justice

  • Top 10% of class
  • National Honor Society
  • Summa Cum Laude Graduate (Highest Honors)
  • S.W.A.T.
  • Top 50 Scholar
  • American Legion Boys State Representative
  • Clay Electric Youth Tour Representative